1/5 Stars - What a terrible service, go elsewhere.
To start off with, this rating system is terribly flawed. I **have** to give 1 star? I can't give zero...what a way to pad your own rating system. Do you even read these things or do you selectively share the ones that are favourable?
I will say as a veteran member of the Brotherhood, I was glad to see the Office of the Regent become established. For too long the members of this organization have been stuck living off the good graces of their, often incompetent, clan leadership allowing access to the clan inventory and armouries. Cutting these oligarch-ingrates out and allowing the Brotherhood to earn a slight profit off of selling personal property was a smart move, even if it was a closed off-market.
Sure, inventory was limited - but this isn't the galactic core, you want a better inventory then don't live in the backwater rim. Yes, customization was also limited but this is a fascist society not a democracy. You will use the state-provided inventory in the ways the state allows and it isn't here for your input. Take your 'freedumbs' and rugged individualism elsewhere.
However, what I cannot let go of is the absolute terrible service that is the Regent office. This is supposed to be a representation of the best our society offers. It's supposed to be efficient, quick, and uncomplicated. If I wanted something else, I would have supported the rebels.
Slow service, orders were messed up, returns and refunds are non-existent. Our clan liaison repeatedly disappears on duty only to be found sitting and drinking with the local tramps that can't find enough coin to space out of here. Multiple times my staff has had to interrupt her socializing and drinking so that our clan accounts could be settled out until the last invoice was hit with a gross over charge of $833,500 for 'service fees'. Multiple assets from other bills (that had already been settled out) were added to this final bill and when we disputed this with the liaison, she brought in Brotherhood security and we were told to settle before they started firing...
When we asked for management we were informed that our liaison was the manager for the night and reminded us that security had a midnight flight and we needed to resolve this before they departed. Never before as Consul, have I felt so strong-armed into paying a bill that wasn’t correct and also ended up being delayed in delivery.
With the Principate now offering Vizsla a route into their market, I have only one recommendation for my Mando’s and Mercenaries: Go there and avoid Arx Industries unless you like being bent over without lube for your wallet.
Lontra Boglach
Consul
Clan Vizsla
PS. Thran, feel free to keep sending your assassins. My life isn’t worth the credits you’ve wasted so far but my guards are bettered by the continued attempts. If it ever becomes an issue, your successor will be well informed and corrected.